Waters
Funerals.
Proudly 100% Kiwi-owned, serving South Auckland & Franklin for over 15 years.
Two locations at your service
Thoughtfully designed spaces providing comfort and dignity for families and loved ones.
We're Local... Like You.
We've been part of the South Auckland community since 2009, working with families like yours – often many times – from all over the region.
In 2015, to better meet the needs of families in Franklin and Waikato, we opened in Pukekohe.
We love the areas we work in so much, they're also where we live after hours (not that we get to take much time off).
That's why we know our communities so well and can cater for the wonderful diversity of culture, customs and beliefs of the people who call the region home.
In your time of need – or for pre-planning – call us to discuss how we can help...7 days.
We're local, here for people like you. And we're here to make a difficult time easier.
Schedule a tour at water today.
Units are going quickly! Enter your information to schedule a virtual or in-person site tour. Or call our leasing team directly at 651.321.9440.
For management-related inquiries please call 612.886.3484.
Services
FAQ
Upon the passing of a loved one, what immediate steps should we follow?
First and foremost, contact the family doctor. If they’re unavailable or hadn’t seen the deceased recently, you might be advised to reach out to the police. We’re just a call away to guide and support you through this process.
How is the decision between burial and cremation made?
If the deceased didn’t express a preference, the family will need to decide together. We’re here to provide insights into both options, taking into account your financial considerations.
What is the importance of embalming?
Embalming serves three main purposes: presentation, sanitation, and preservation. It ensures a memorable and positive viewing experience, which can be a crucial step in the grieving process for some. Also helps maintain the dignity and appearance, especially during extended viewings or when transportation over distance is required.
The cost of a funeral?
You’re welcome to request a detailed estimate at any stage.
Is it possible for the family to select a casket?
Our showrooms and website offer a variety of caskets, we can also custom and wrapped caskets with photos or colours of your choice.
When is the death certificate provided?
Registering the death details we handle the process swiftly and will send the certificate to you within 7-10 days.
What unique facilities do your Venues offer?
Both our facilities reflect our love. Pukekohe boasts two chapels which can merge into one, accommodating up to 250 guests. Papatoetoe features a chapel with seating for 60-80 guests, onsite mortuary.
Do you offer any additional services for memorial design or multimedia presentations?
Yes from Service Sheet designs to audio-visual photo presentations.
What do I need to know about international and domestic transfers if a loved one passes away overseas?
Should your loved one pass away overseas, you would need to engage a funeral home and from there we can manage the repatriation process. We liaise with overseas funeral homes, handle the necessary legal documentation, and coordinate with airlines until your loved one is safely back.
How do you handle Repatriation of the deceased?
Our mortuary ensures that the preparation of the deceased aligns with health standards for Repatriation. We’ll arrange flights, documentation, casketing, and freighting needs on your behalf and can also communicate with an overseas funeral home of your choice for smooth transit.
What catering services do you offer?
Please see link to our catering menus for both branches, we provide table settings and crockery, and if you desire a different venue or your own home, out-catering is available.
Do you have private spaces for viewing and discussions?
Yes, both our locations offer private lounges and rooms for intimate family discussions or viewings.
Can I pre-plan or design a funeral?
Pre-planning eliminate the need for your family to make hard decisions during moments of grief. whether burial or cremation, type of service, Celebrant or Minister involvement.
What vehicle options are available for the funeral procession?
While hearses are commonly preferred, we offer a variety of vehicles reflecting the deceased’s personality.